Please check the shipping email you received from us, to view and track your shipment in detail. Once. you have your tracking number , please visit Our "Track Your Order" Page , And Simply Submit your Tracking Number To view your order status.

For a fast and optimised delivery time, your orders are fulfilled and shipped as soon as we receive them, which gives a small window of possibility of a cancellation. But if your order is still processing and under 24H , we might be able to accept cancelation ,But if order is shipped we can't cancel your order. Please refer to our Refunds & Returns For Further Details

No worries, sometimes the confirmation email end up directly in spams, please check this label, if you still can't find the confirmation email, please contact our team.

All major credit cards are accepted ( Visa, MasterCard, American Express) and you can pay with your Paypal.

Yes We Have a 30 Day Guarantee , if your purchase does not meet your expectations, we offer a free return and a quick refund. You Can check the Details in Our Refund & Returns Policy

We charge and take payment from your card as soon as the order has been accepted and confirmed.

We Offer Free Shipping to the United Kingdom , So Enjoy it.

The exchange is 100% free, you will not pay any cent to replace your product.

Regarding security: We consistently use industry-standard encryption technologies when transferring and receiving consumer data collected and exchanged with our site.

We will not keep you waiting, all your orders are fulfilled within the following 24H of your purchase where they are processed and dispatched within a few 24-48 Hours.

The best and fastest way to contact us is via email at support@mychefknife.uk Our customer service team will normally aim to get back to you within 12/24hr sometimes much sooner. Over the weekends and holiday periods it can be a little slower because we have limited staff available.

Customer support: +44 752 062 2277
Send a message: support@mychefknife.uk